Privacy Policy

Effective 12/3/24

At Empathic Software, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.empathicsoftware.com) and provide your email address and other personal information.

By using our Site and submitting your email and other personal information, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Email Address: If you subscribe to our newsletter, create an account, or engage in other activities that require you to provide personal information, we will collect your email address.
Usage Data: We may collect non-personal information about how you interact with our Site, such as IP address, browser type, device type, and pages viewed, to help us improve our services.

2. How We Use Your Information

We use your email address and other collected information for the following purposes:

Communication: To send you emails regarding updates, newsletters, promotions, or other information you have subscribed to.
Customer Support: To respond to inquiries, comments, and requests that you send via our contact forms or customer support channels.
Marketing: To send you information about products, services, and offers that may be of interest to you, with your consent where required by law.
Analytics: To understand how users interact with our Site and improve its performance.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information when you submit your email or access your account, including the use of secure socket layer (SSL) encryption. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, trade, or rent your email address to third parties. We may share your email address with third-party service providers who assist us in running our business, such as email marketing platforms, but only for the purposes described in this Privacy Policy. These third parties are obligated to keep your information confidential and are prohibited from using it for any other purpose.

We may also disclose your information if required by law or to protect our rights or the rights of others.

5. Third-Party Links

Our Site may contain links to other websites that are not operated or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to read the privacy policies of any websites you visit.

6. Your Choices and Rights

Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can opt-out by following the unsubscribe link in any marketing email we send, or by contacting us directly at info@empathic.com.
Access, Update, or Delete Your Information: You have the right to request access to the personal information we hold about you, to update or correct that information, or to request that we delete it. To exercise these rights, please contact us at info@empathic.com.
Cookies: Our Site may use cookies and similar technologies to enhance user experience. You can control cookie settings in your browser, but disabling cookies may affect your ability to use certain features of our Site.

7. Children’s Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Empathic Clinical Software
910 1st St S, Hopkins, MN 55343
info@empathic.com
952-473-6200

This Privacy Policy is designed to provide transparency about how we handle your information. If you need any further assistance or clarification, please don't hesitate to get in touch with us.