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Our team is growing! See what positions are currently available and apply below.


Job Description:

We are seeking a skilled and motivated individual to join our growing team at Empathic Software as a part-time mental health Billing Specialist. You will play a critical role in ensuring accurate and timely billing for your accounts, all while working from the comfort of your own home.



  • Perform mental health billing tasks with a focus on accuracy and efficiency, accounting for approximately 70% of your workload.

  • Conduct data entry tasks related to billing, comprising approximately 30% of your workload.

  • Review and analyze mental health service documentation to ensure compliance with insurance requirements.

  • Resolve billing issues and denials by communicating with insurance companies, providers, and clients.

  • Maintain accurate records of billing activities and track outstanding payments.


Required skills:

  • Strong attention to detail and accuracy in handling billing and data entry tasks.

  • Excellent interpersonal and customer support skills to effectively communicate with insurance companies, providers, and patients.

  • Highly organized and able to manage multiple tasks and deadlines simultaneously.

  • Self-motivated and able to work independently with minimal supervision.

  • High school diploma or equivalent; additional education in healthcare administration or a related field is a plus.

  • Proficient computer skills.

  • Reliable internet connection and suitable home office setup.

Additional preferences:

  • Previous experience in insurance and medical billing is preferred but not required, as we provide comprehensive training.


Working Hours:

This is a part-time position (16-20 hours per week). We require that at least 50% of your working hours fall between 8am and 5pm CST. The remaining hours can be flexible to accommodate your schedule.



  • Competitive pay based on experience and qualifications.

  • Flexible remote work environment.

  • Comprehensive training and support provided.

  • Opportunities for professional growth and development.


About Empathic Software:

Empathic Software is a behavioral health software company based in Minneapolis, MN. Our flagship product is a subscription-based electronic health record (EHR) designed to reduce the administrative burdens that mental health providers often face.


In tandem with our software, Empathic has an in-house team of mental health billers. For an additional fee, Empathic users can hire a Billing Specialist to handle their claim management on their behalf.


Application Process:

To apply, please provide your contact information and submit your resume below. We will review applications on a rolling basis until the position is filled. Only selected candidates will be contacted for an interview.


We look forward to receiving your application and considering you for the role of Billing Specialist. Join our team and make a positive impact on the mental health community!

Application Form

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Thanks for submitting!If we decide to move forward with your application, we will be in touch.

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