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Our team is growing! See what positions are currently available and apply below.


Job Description:

We are seeking a skilled and motivated individual to join our growing team at Empathic Software as a full-time mental health Billing Specialist. You will play a critical role in ensuring accurate and timely billing for your accounts, all while working from the comfort of your own home (or a hybrid model, depending on your location).



  • Perform mental health billing tasks with accuracy and efficiency.

  • Review and analyze mental health service documentation to ensure compliance with insurance requirements.

  • Problem-solve and resolve billing issues and denials by communicating with insurance companies, clearinghouses, and providers.

  • Maintain accurate records of billing activities and track outstanding payments.

  • Assist in providing and keeping up with internal billing-related information relating to best practices and current insurance requirements for the other billers.


Required skills:

  • Mental Health or Medical Billing experience (minimum 3 years).

  • Strong attention to detail and accuracy in handling billing and data entry tasks.

  • Excellent interpersonal and customer support skills to effectively communicate with insurance companies, providers, and patients.

  • Highly organized and able to manage multiple tasks and deadlines simultaneously.

  • Self-motivated and able to work independently with minimal supervision.

  • Bachelor's Degree in a related field or Medical Billing degree (or equivalent) preferred.

  • Proficient computer skills including electronic faxing, Google Drive (Sheets and Docs), Gmail, etc.

  • Reliable internet connection and suitable home office setup for phone and video calls. 

Working Hours:

This is a full-time position that is salaried. We require that your working time be 8 a.m.-5 p.m. M - F of your time zone, but you may need to work outside of those hours as needed.



  • Competitive salary based on experience and qualifications.

  • Flexible remote or hybrid work environment.

  • Computer, phone, fax, and other office setup provided.

  • Comprehensive training provided.

  • Opportunities for professional growth and development.


About Empathic Software:

Empathic Software is a behavioral health software company based in Minneapolis, MN. Our flagship product is a subscription-based electronic health record (EHR) designed to reduce the administrative burdens that mental health providers often face.


In tandem with our software, Empathic has an in-house team of mental health billers. For an additional fee, Empathic users can hire a Billing Specialist to handle their claim management on their behalf.


Application Process:

To apply, please submit your resume, along with a cover letter highlighting your relevant experience and explaining why you are interested in the position. We will review applications on a rolling basis until the position is filled. Only selected candidates will be contacted for an interview.


We look forward to receiving your application and considering you for the role of Mental Health Biller. Join our team and make a positive impact on the mental health community!

Application Form

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Thanks for submitting!If we decide to move forward with your application, we will be in touch.

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